Archived Newsletters

September 2023

United Airlines Debuts Wireless Charging Onboard

United Airlines has launched a new domestic first class seat which offers three types of charging outlets, vegan leather upholstery, larger seatback screens and tray tables, Bluetooth connectivity, privacy screens, Italian quartzite cocktail tables and an ergonomist-designed cushion

In each United First new seat, customers can enjoy the following features:

Charge Multiple Devices at Once

Passengers can quickly charge their multiple electronic devices at once with three types of charging docks in each seat – wireless, AC household-style outlet and USB-C. The wireless charger is located in a compartment of the armrest to give the passenger line-of-sight to notifications and free their hands and tray table.

Larger, User-Friendly Seatback Entertainment

A growing number of customers prefer a two-screen experience where they use a personal device and a seatback screen simultaneously, so United is upleveling the experience. The 13-inch, high-definition screens are Bluetooth capable and include a remote for those unable to reach the touch screen.

More Space for Work and Relaxation

Designated space for devices, food, drinks and more make it easier for passengers to enjoy the full experience. A larger, 18 x 8.5 inch tray table features a built-in tablet holder and enough space for most standard laptops. With authentic Italian quartzite cocktail tables and bottle holders between each seat, passengers don't have to balance gadgets, drinks and snacks on one tray table.

More Private, Adjustable Seat

In the large seats upholstered with vegan leather, passengers will experience more privacy with a 11 x 19-inch divider between neighbors, winged headrests and tray tables that deploy from outer armrests to reduce passenger contact. The seat features a 5-inch recline range, adjustable aisle arm rest that lowers completely and an ergonomist-designed seat cushion that sits 1-inch lower to accommodate a wider variety of heights



WestJet adds new non-stop route connecting Kelowna and Toronto to winter schedule

WestJet announced the addition of non-stop service between Kelowna and Toronto to the airline’s 2023/24 winter schedule. Operating twice weekly, WestJet’s winter service between Kelowna and Toronto will begin November 5, 2023.

Details of WestJet’s winter service between Kelowna and Toronto

Kelowna – Toronto will operate on Monday & Friday

Depart Kelowna 10:00 a.m  Arrive Toronto 5:13 p.m.

Toronto – Kelowna will operate Sunday & Thursday

Depart Toronto 7:30 p.m    Arrive Kelowna 9:24 p.m.

Reaffirming its commitment to providing connectivity from Eastern to Western Canada as part of the airline’s growth strategy, the addition of service between Kelowna and Toronto marks WestJet’s nine non-stop routes from Kelowna and 40 non-stop routes from Toronto as part of its upcoming winter schedule.



Travel Checklist

No matter whether you're a first-time flyer or a seasoned traveller, the following checklist will help ensure your journey is safe and comfortable.

View the details of your itinerary

Verify the date and time of your flights booked, as well as your seat assignment, let us know if any necessary changes need to be made.

Special meal

Let us know if we need to request a special meal for you on your flight.  

Special meals are available on flights within North America in Premium Economy and Business Class.

On International Flights special meals are available in all classes of service on all flights where a meal service is offered (except on flights offering Air Canada Bistro service). 

*Air Canada Bistro offers a wide variety of tasty meals and snacks available for purchase, all carefully selected for quality and freshness. Choose from the Air Canada Bistro menu when you travel in Economy Class within North America or to the Caribbean

*Air Canada Bistro is offered on flights of two hours or more.

Travel documents

The government issued identification you present at the boarding gate must be valid for the duration of your travels, and must include your name, date of birth and gender.  Please remember that the name on your ID must match your name as it appears on your ticket.  For international travel and flights between Canada and the U.S., identification must also include a photo.

Frequent flyer number

Ensure that we have all your frequent flyer numbers stored on your profile in our office so that they are applied to your reservation at time of booking. 

Travel insurance

Enjoy extra peace of mind when travelling away from home.  Ask us about an annual corporate travel insurance policy which covers you for all your business trips for a year.

Travel Well